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Director, Product Architect - Commercial Products

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Product Architect - Commercial Products

Overview
The Product Architect, Director, will be responsible for looking horizontally across existing Mastercard assets to package solutions which address segment needs. The Product Architect must understand the needs of our customers and deliver repeatable and configurable solutions leveraging the full suite of Mastercard assets to solve those problems. The position plays a critical role in driving differentiation within the issuer, merchant, and acceptance community resulting in better relationships, preference and revenue.

Role
• Serve on the Commercial, Prepaid and Public Sector Product Architect team, with responsibility for the solving customer solutions for Large and Regional Issuers.
• Inform and shape the Commercial Product go-to-market customer segment sales and packaging strategy for Mastercard products and services with a goal of incremental revenue or transactional share shift. Aligned to customer segment to meet their market needs (KPIs: Segment Revenue, Segment GDV, and Segment share)
• Understands and assesses ability to bring products and services together horizontally
• Development of off-the shelf bundles to serve Large and Regional Commercial Banks, as well as specific solutions for RFPs with a focus on minimal customer operational / implementation impact, excellent customer experience and quality delivery. Devise and negotiate internally appropriate segment specific pricing for bundled solutions
• Develop solutions and support the Public Sector Commercial Card team, focusing on Federal and State Commercial Card programs. In partnership with regional product and services managers, establish and build relationships with US Region Bank CAM’s, as with other critical functions such as Customer Delivery, Marketing, Core Products, Digital Products, LFI and the Services organization to deliver on solutions.
• Ensure that the Regional Products and Services team are aware of and incorporate Commercial customer issues and opportunities into the overall framework of Global Product and Services Strategies Product and Platforms and Product Development.
• Assist other Product Architects that may have Regional Banks in their verticals in solution design on an as needed basis

All About You
• Understanding of payments industry. Solution engineering experience. Commercial payment experience is preferred, but not necessary.
• Deep expertise in Mastercard products and services, with market knowledge of innovations in payments.
• Ability to comprehend the business context and market problem that drive the building / bundling of a product
• Strong understanding of customer’s evolving strategic needs, the current and potential future market environment, and MasterCard’s products and services and how they operate within the local market environment and interact within the larger value chain
• Able to architect integrated solutions by combining MasterCard’s products and services in ways that meet the customer’s key strategic needs. Deep knowledge of which solutions work in which environments. Continually develops new solution sets and deploys them more broadly. Identifies gaps in MasterCard’s capabilities and works with Product and Services Managers and issuer account teams on ways to address them
• Highly collaborative; strong communicator, natural integrator with demonstrated ability to develop and deliver products and solutions for customer needs
• Takes a consultative approach in providing overall direction, guidance and definition of products and services within related segments
• Strong product development discipline; able to manage for differentiation, consumer experience, quality, and economics
• Bachelor’s degree required, MBA or advanced degree preferred

Equal Opportunity Employer