Director of Student Financial Services in Muscle Shoals, Alabama | DiversityInc Careers
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Director of Student Financial Services



Northwest-Shoals Community College


Director of Student Financial Services



Position Announcement  





 Approximately  -    February 2018




  • Bachelor’s Degree from a regionally accredited institution, required.
  • Three (3) years of full-time work experience in financial aid, required.
  • Three (3) years of supervisory experience, required.
  • Experience with Banner educational software, preferred.







  • Supervise employees in the Financial Aid Department
  • Plan, organize, and implement the student aid programs in accordance with goals and objective of the college and as required by state and federal regulation.
  • Review and stay updated on all federal and state mandated changes each year.
  • Maintain and update a financial aid policy and procedure manual.
  • Stay abreast of financial aid regulations and implement modifications as required.
  • Work with students and their families to determine which financial aid options are available and assist them with related application procedures.
  • Oversee and balance all federal and state funds handled by the financial aid office.
  • Represent the college with external groups.
  • Assure the proper completion and submission of federal, state, and institutional reports (FISAP, EDCAR, ASAP, etc.)
  • Coordinate financial aid operations to ensure that students needing assistance to attend college are served appropriately.
  • Work with students to resolve conflicts related to the application and understanding of financial aid policies.
  • Ensure the Student Assistance and Scholarship Committees fulfill its obligations each year.
  • Prepare and maintain the Financial Aid Departmental budget.
  • Visit local high schools, businesses, and organizations to provided financial aid information.
  • Set-up security passwords for COD, EdConnect, and NSLDS, periodically changing passwords as required by CPS, as needed. 
  • Attend all Financial Aid workshops and conferences as required.
  • Train and monitor employees’ ability to follow applicable Federal, State and Local policies and procedures.
  • Assist the college in achieving its institutional goals.
  • Serve on various college committees as assigned.




Compensation is in accordance with the Alabama Community College System’s Salary Schedule C3-6 ($59,416 - $83,810) and is commensurate with the applicant’s experience. NW-SCC awards one year of full-time experience for each year of full-time work experience in the public schools, colleges, and adult education programs of Alabama. NW-SCC awards one year of full-time work experience for every three years of full time work experience outside of Alabama public education employment related to this position. 





A complete application packet consists of the following:


  • Ø a completed Northwest-Shoals Community College application form (original signature required),
  • Ø a current resume,
  • Ø postsecondary transcripts (unofficial or official),  and
  • Ø written verification of written verification of three years of full-time work experience in financial aid and three years of supervisory experience as required under “Qualifications”


Verification of three years of full-time work experience in financial aid and three years of supervisory experience must be submitted from current or previous employer(s) and must be in writing, signed, and on letterhead.  Letters must include beginning and ending dates of employment, position held, and indicate full-time or part-time.


Submit application packet to:


Northwest-ShoalsCommunity College

Office of Human Resources

P.O. Box 2545 (800 George Wallace Blvd)

Muscle Shoals, AL  35662

Telephone:  (256) 331-5229   l   Fax:  (256) 331-5459   l   Email:




Applications should be received by no later than 12:00 p.m., Friday, January 19, 2018.


Incomplete application packets will eliminate the possibility of an interview. 


Application packets received after the deadline date (including transcripts and letters of verification of work experience) will eliminate the possibility of an interview.  


The submission of all required application materials by the deadline date is the sole responsibility of the applicant.  



Northwest-Shoals Community College is an equal opportunity employer.  It is the policy of the Alabama Community College System, including all postsecondary community and technical colleges under the control of the Alabama Community College System Board of Trustees, that no employee or applicant for employment or promotion, on the basis of any impermissible criterion or characteristic including, without limitation, race, color, national origin, religion, marital status, disability, sex, age, or any other protected class as defined by federal and state law, shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. 


Northwest-Shoals Community College will make reasonable accommodations for qualified disabled applicants or employees.  Applicants in need of an accommodation(s), should contact the Office of Human Resources prior to the interview.  256-331-5279


Applicants must adhere to the College’s prescribed interview schedule and must travel at their own expense.


Northwest-Shoals Community College will not be responsible for copying application packets for current or future positions.


In accordance with Alabama Community College System Policy and guidelines, the applicant chosen for employment will be required to sign a consent form for a criminal background check.  Employment will be contingent upon the receipt of a clearance notification from the criminal background check.


Northwest-Shoals Community College is an active participant in the Employment Eligibility Verification Program (E-verify).  E-verify electronically confirms an employee’s eligibility to work in the United States as required by the Department of Homeland Security.


Northwest-Shoals Community College reserves the right to withdraw this job announcement at any time prior to awarding of employment.