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Director, Commercial Card Product Management

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives.  We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

Job Title

Director, Commercial Card Product Management

Job Summary:
The Director, Commercial Card Product Management will be responsible for managing the development of strategy, product implementation, and execution of Commercial Physical Plastics Portfolio products surrounding the Purchasing Card, Travel Card, and Public Sector payables spaces.

Job Description:
• The Director, Commercial Card Product Management, is a key member of the North American Region Commercial Product Management team
• The Director, Commercial Card Product Management is responsible for leading the strategy, product development, and implementation of commercial card (Purchase and Travel) programs which drive growth within MasterCard’s North American region Large Market space
• This role is critical to developing winning strategies and tactics that best meet the unique needs of commercial purchasing card, travel card, and Public Sector entities by defining the market opportunity, understanding the business needs of organizations in this segment, and working with Issuers on program development and expansion
• Do you have experience working in the commercial card industry, with North American-based card issuers?
• Have you ever worked in a business capacity with purchasing organizations, accounts receivables/payables, supplier organizations, or commercial card issuers?
• Do you have card payments program management experience, and/or experience in developing card program strategy and product development?

The essential responsibilities of the Director, Commercial Card Product Management position are as follows:
• Help lead the development of the strategy, tactics, and execution plans in support of the commercial card and Public Sector segments, including Issuers, strategic partners, and industry organizations
• Responsible for leveraging—and supporting the cross-sell of—the full complement of MasterCard capabilities (Labs, Advisors, Emerging Payments, etc.) to drive both innovation and value to MasterCard shareholders in these segments
• Provide consultative product expertise, education, best practices, and implementation guidance for product features and functionality to internal partners (e.g. Sales/Account Team, Product Delivery, etc.) and external customers (e.g. Issuers, governmental and industry organizations, etc.)
• Work closely with business and external stakeholders to ensure effective two-way communications regarding collection of business requirements and communication of key product decisions, plans, and releases
• Determine and evaluate business cases for proposed product developments that drive recommended prioritization

All About You
• Commercial card payment product management experience
• Strong understanding of Purchase and Travel Card Procure to Pay (P2P) business processes/needs and the ability to translate those into business and product requirements
• Deep knowledge of Public Sector Commercial payments products and platforms as well as prior Corporate/Commercial Banking experience
• Excellent written and verbal communication skills with previous experience in a customer-facing role interfacing with mid to senior level executives
• Ability to influence external customers and internal business partners, at all levels, and drive towards results, without direct management authority
• Analytical, solutions-oriented skillset with the ability to drive thought leadership in the Commercial card and B2B payments spaces
• P&L/program leadership experience and business acumen with the ability to provide solutions that drive the growth of MasterCard transactions and products
• Keen understanding of competitive offerings and industry trends, and the ability to translate that understanding into meaningful action and enhancements
• Highly organized and able to deal with multiple and competing priorities
• Effectively interface with all areas and levels of management including Customers (Issuers and corporate clients), senior executives (internal and external); Global Commercial Products, Customer Relationship teams, and Business Development teams
• Ability to stay calm under pressure and adapt to changing conditions and priorities is critical to success
• Knowledge and skills using product management tools, e.g. market and product plans, project timelines, marketing research, product validity and financial models, capital budgeting, etc.
• Bachelors degree in business or relevant experience, MBA preferred

Equal Opportunity Employer