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Demand Operations Associate

Demand Operations Associate New York, NY
  • Requisition #: 163441
  • Job Type: Full Time
  • Location: New York, NY
  • Team: Sales
  • Pub Date: 8/8/17


The Demand Operations Associate will be accountable for delivering operational support services to those entities buying media via FreeWheel's North America Markets business, which enables the most premium video publishers such as TV Programmers, MVPDs, and major digital media publishers to monetize their content programmatically at scale. The role will interface with the operational and trading teams at marketers, agencies, agency trading desks, and DSPs to ensure that campaigns running on media in FreeWheel's Market business are delivering successfully.

Core Responsibilities:

· Ensure the trafficking and set up of RTB campaigns: Deal IDs, managed IO/spot buys, CPV campaigns

· Troubleshoot buyer's technical questions and KPI targets (CTR, VTR )

· Monitor delivery and performance (suggest additional sites, add data or filters/targeting)

· Understand client bidding behavior and orientate sales team to drive more revenue

· Debug issues with campaigns and ad creative, manage troubleshooting escalations

· Make sure sales administration is maintained: IO archiving, reporting discrepancies for invoicing

· Attend customer meetings (Pre-sales & quarterly business review support)

· Build educational materials for internal and external use


· 1-2 years in a digital media ad operations at an SSP, DSP, Agency Trading Desk, Agency or Ad Network

· Experience working with programmatic video strongly preferred

· Understanding of the programmatic advertising ecosystem, including transaction models

· Strong analytical, communication, and organizational skills

· Ability to be client-facing with strong desire and commitment to deliver results for clients

· Eagerness to work in an entrepreneurial and rapidly evolving team environment

Comcast is an EOE/Veterans/Disabled/LGBT employer