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Company Name:
UCLA HEALTH
Location:
Westwood, California
Country:
United States
Industry:
Healthcare

Clinic Assistant-Head and Neck Surgery

Job Duties

Reporting directly to the Manager, the Clinic Assistant will provide direct support to patients and work independently in various Head & Neck Clinic locations including Santa Clarita, Westwood, Santa Monica, Thousand Oaks, Downtown LA, and others. Major duties include but are not limited to: acting as a liaison for the patients by assisting them in accessing service within the health system, facilitating communication with referring physicians, obtaining authorizations, scheduling surgeries, referring patients to appropriate resources and providing follow-up; providing support to the patient to ensure an excellent patient experience.

Job Qualifications

Experience working in a surgical clinic
Skill in setting priorities which accurately reflect the relative importance of job responsibilities
Ability to establish and maintain and productive working relationships with faculty, staff, administration and patients from various social, cultural and economic backgrounds.
Ability to creatively integrate competing demands into a productive working environment.
Ability to interact diplomatically and sympathetically, in a cheerful manger, with proper etiquette and professionalism
Previous working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
Ability to use health system computer systems, and utilize the various resources and tools effectively
Ability to obtain authorizations in a timely manner
Ability to schedule surgeries accurately in a timely manner
Ability to work occasional overtime
Ability to have flexibility in work schedules and locations as needed