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Client Solutions Executive 3 (Government)

As a direct sales position, this role generates existing and/or new sales to customers for delivery of AT&T products/services/systems and solutions to solve customers’ strategic mission and business priorities.

Key Roles and Responsibilities:
  • Primarily on customer’s premises, generates existing and/or new sales for delivery of solutions that meet a wide variety of customer needs for AT&T products/ services /systems/ solutions. With the assistance of support resources, identifies sales opportunities solutions for customers.
  • Builds and maintains a network of colleagues and customers to share information and obtain prospects.
  • Initiates customer contacts/visits with existing and prospective customers. Represents the company to the account and the account to the company in all sales oriented activities.
  • Develops new accounts and maintaining and growing existing accounts. Establishes and maintains productive long-term networks and relationships with customers.
  • Observes and participates in presenting products and services that can benefit customer’s needs.
  • Demonstrates and maintains complete extensive knowledge of the organizations entire product and service line.
  • Partners with clients to understand business needs, issues, strategies and priorities to deliver value-added business solutions.
  • Develops responses to Request for Information and Request for Proposals. Utilizes consultative selling skills to close sales within assigned accounts.
  • Sells in accordance with company policy, procedures and culture.
  • Identify key trends and customer needs and leverage industry knowledge and applications to find and close opportunities.
  • Anticipates the customer’s needs and provides solutions.
  • Responds to customers interpersonal and business needs and ensure customer satisfaction.
  • Owns the account relationship and is responsible for meeting revenue objectives.
  • Demonstrates sustained record of sales achievement.
  • Effectively influences customers and diffuses potential problems.
  • Assists management in devising direct sales plans and strategies.
  • Develops strategic initiatives to grow and retain the revenue stream of assigned complex accounts while ensuring customer satisfaction.
  • Supports the sales team through coaching or mentoring.
  • Assists less experienced peers.
  • Act as team lead when presenting products/services to existing or prospective customers.
  • Establishes and maintains influential relationships at all levels.
  • Works on highly complex projects with considerable latitude.
  • Responsible for weekly and monthly reporting and forecasting

Required Qualifications:
• Valid driver's license with satisfactory driving record• Current auto insurance
• Reliable vehicle per transportation needs of market.

Qualifications:

  • Business Degree or equivalent.
  • 5 plus years’ successful sales and account management experience, with a proven record of accomplishment in meeting quota.
  • Strong Wireline and Wireless product technical knowledge preferred.
  • Excellent verbal, written, presentation and interpersonal skills.
  • Good organizational skills, strong negotiation skills, confident and aggressively seeks new business.
  • Flexible team-oriented individual.
  • Decision making and problem solving capabilities.
  • Ability to present professional image of self and Company.
  • Experience in handling customer inquiries.
  • Experience with both Commercial and Federal Government customers and contracts.
  • Ability to handle difficult customers professionally
  • Ability to use Microsoft suite as well as other computer software packages as required .
  • Ability to travel. Principal Functional Skills / Competencies associated with this Title:
  • Account Management
  • Business and Financial Acumen
  • Competitive Differentiation
  • Consultative Selling
  • Customer-Centric Solution Development
  • Industry Knowledge
  • Operational Excellence
  • Prospecting
  • Solution Integration Expertise
  • Technology Expertise
  • Territory / Module Management



AT&T is an Affirmative Action/Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V