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Client Solutions Executive 2 Ret & Dev (Industry Solutions)

As a direct sales position, the Client Solutions Executive 2 Ret & Dev supporting Industry Solutions East clients, generates existing and/or new sales to customers for delivery of ATT products/services/systems and solutions to solve customer’s strategic business priorities. Key Roles/Responsibilities:
  • Primarily on customer premise, create existing/new sales for solutions delivery meeting a wide variety of customer needs for ATT products/services/systems/solutions for assigned federal government accounts or territories.
  • With the aid of support resources, identifies sales opportunity solutions. Builds/maintains network of colleagues/customers to share information, obtaining prospects.
  • May support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
  • Supports product presentations/services/migrations benefiting customer needs.
  • Demonstrates broad and strong working knowledge of entire product/service line.
  • Partners with clients to understand business needs, issues, strategies, priorities, delivering valuable solutions.
  • Develops responses to Request for Proposals.
  • Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.
  • Owns account relationship; responsible for meeting revenue objectives.
  • Demonstrates sustained record of sales achievement.
  • Effectively influences customers, diffusing potential problems.
  • Develops strategic initiatives to grow and retain the revenue stream of assigned highly complex accounts/projects while ensuring customer satisfaction with considerable latitude.
  • Supports the sales team through coaching or mentoring.
  • Assists less experienced peers.
  • Lead when presenting products/services to existing or prospective customers.

Duties directly related to making sales include:

Meeting with customers and engaging in sales activities at customer site; communicating with customers via phone, teleconference, e-mail, etc. related to proposed solutions/sales,etc.;traveling to/from the customer premise for sales activities; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with ATT external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.


  • 7 or more years of relevant sales experience
  • 5 or more years of related experience selling Telecom/IT solutions to large Enterprise / Fortune accounts
  • Strategic sales/account management experience focused on driving executive positioning and selling growth products and services to large Enterprise / Fortune accounts
  • Successful record developing relationships and driving business growth with business and IT executives within Enterprise / Fortune set accounts
  • Experience working in a team environment to ensure revenue growth and overall account management
  • Knowledge of AT&T Products/Services/Solutions
  • Excellent communication skills: written and verbal
  • Valid Driver License
  • Desired Qualifications:
  • Bachelor’s Degree is not required, but a Bachelor’s Degree in CS, EE, or MIS is preferredSupervisory: No.