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Business Systems Consultant 6

Job Description

Let’s talk about building a rewarding career

You’ve got the passion. You’ve got the skills. Now you just need the right opportunity. At Wells Fargo, you’ll have the chance to join a team of smart and talented people who share the same values. Our diverse lines of business offer a world of opportunity to expand your capabilities and advance your career. We invest in our people and provide a supportive environment in which to learn and grow.

Wells Fargo & Company (NYSE: WFC) is a nationwide, diversified financial services company with $1.7 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 9,000 locations, more than 12,500 ATMs, online (, and mobile devices. Wells Fargo has more than 265,000 team members in 36 countries across our approximately 90 businesses.

Corporate Risk helps all Wells Fargo businesses identify and manage risk. The team focuses on several key risk areas, including credit risk, operational risk, market risk, reputation risk, and compliance risk.

Corporate Risk strives to ensure that all Wells Fargo corporate functions and lines of business soundly manage risk, comply with applicable laws and regulations, and offer products and services that meet the needs of our customers.

The group provides leadership, enhances communications, assists with problem identification and solutions, and shares best practices. In addition, the group provides an enterprise-wide view of risk, assists management and our Board of Directors in identifying and monitoring risks that may affect multiple lines of business, and takes appropriate action when business activities exceed the risk tolerance of the company.

This position is within the Corporate Operational Risk, Risk Platform Solutions group.

Recognized as an expert and visionary in providing strategic business solutions to enterprise-wide technology initiatives; Position acts as a liaison between client area and technical organization by planning, conducting and directing the analysis of the most complex, strategic, corporate-wide business problems to be solved with automated systems. In particular, the position resolves more complex issues and initiatives related to the risk systems/tools/applications managed by the Risk Platform Solutions group. Duties are varied and may include one or more of the following: Apply knowledge of industry trends and technology to help drive technology advancements and/or change; work with user groups to provide training, resolve questions, assess user needs, and recommend changes; participate in enabling business process through technology; act as the highest-level internal consultant within technology and business groups by engineering technical processes for greater efficiencies with significant impact to the business; provide technical expertise in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements; identify and coordinate creation of user stories and product backlog items (Agile development); translate business requirements into RSA Archer configuration; provide and lead production support and maintenance; develop test plan components and test scripts; conduct and/or coordinate quality assurance and/or user acceptance testing and tracking of results; configure or administer requirements and common components, access, workflows, etc. within Operational Risk systems; understand and assure quality, security, and compliance requirements are met; participate in BCP activities.

May also be responsible for the following activities:

  • Document and administer change management requests or backlog items
  • Participate in daily Scrum meetings
  • Develop and maintain schedules/calendars, change timelines, meeting agendas, meeting minutes and other artifacts
  • Provide regular status updates to manager and team members
  • Fulfill other analysis or research activities as requested
  • Ability to work “flextime” to attend scheduled meetings off hours with international teams


  • Strong sense of ownership, urgency, and drive – Proactive past performance behaviors
  • Exceptional organizational skills with proven ability to manage multiple work assignments based on established priorities
  • Demonstrated success in deploying RSA Archer solutions
  • Demonstrated experience translating business requirements into RSA Archer configuration solutions
  • Excellent negotiation, conflict management and meeting management skills
  • Ability to collaborate and work with geographically distributed team members, domestic and international
  • Excellent written and verbal communication skills
  • Ability to clearly communicate to both technical and non-technical audiences and to translate between the two
  • Demonstrates advanced problem solving, analysis, and multi-tasking skills

*Open to any location in the Wells Fargo footprint*

Required Qualifications

  • 10+ years of business systems analysis experience, design experience, or a combination of both

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Microsoft Visio experience
  • SQL experience
  • Ability to act as a liaison between the technical design staff and business requester to ensure all requirements are met
  • Ability to work and influence successfully within a matrix environment and build effective business partnerships with all levels of team members
  • Basic Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills
  • Knowledge and understanding of business requirements gathering and translation to technical requirements
  • Knowledge and understanding of operational risk management in the financial services industry
  • Knowledge and understanding of project management methodologies: used in waterfall or Agile development projects

Other Desired Qualifications
  • Demonstrated success in deploying RSA Archer solutions is highly desirable
  • Demonstrated experience translating business requirements into RSA Archer configuration solutions
  • Experience creating data flows
  • Experience eliciting and documenting requirements using various methods that could include but not limited to interviews, surveys for requirements gathering sessions
  • Proven experience coordinating processes or projects
  • Familiar with security request processes for requesting and removing access

    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.