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Business Strategy Consultant

Job Description

In Payments, Virtual Solutions & Innovation (PVSI), we've built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

It starts with you. We must attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

The PVSI team includes Consumer Credit Solutions, Deposit Products Group, Innovation, Operations, Treasury Management and Wells Fargo Virtual Channels including the professional services teams that partner with these businesses and other key partners.

Become part of the Operations Engineering team! We are looking for an individual that can partner and consult with Operations business lines to deliver operational consulting and analyses that bring high impact process improvement to our customers. These individuals use a broad range of process/ strategic design skills to formulate and communicate complex recommendations to a broad audience.

This self-directed and creative professional will possess the ability to translate business analysis and process engineering skills into clear business-level recommendations. They will be responsible for organizing, leading and facilitating cross-entity initiatives that encompass end-to-end solutions.
This individual will demonstrate practical experience in tailoring methodologies to create situation specific approaches for resolving problems. Defines measures, analyzes, improves, and translates a solution design including risk assessments, implementation plans, communication plans and measurement of results.

****Other locations and telecommuting to be considered

Required Qualifications

  • 10+ years of business analysis experience or 7+ years of business process engineering experience

Desired Qualifications

  • Extensive knowledge and understanding of business processes analysis and enhancing operations to accomplish business objectives
  • Extensive knowledge and understanding of financial controls and risk
  • Intermediate Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills

Other Desired Qualifications

Industry experience

  • Financial Services experience– Banking, Insurance or Capital Markets
  • At least 5 years of experience leading Business Transformation related project efforts within Operations including business domain including Payments, Transportation, Print, Lockbox, ATM Ops, Check/Virtual IP, Recon, and Legal Order Processing, Loss Management, Deposit Operations,
  • Experience Secondary focus on upstream and downstream businesses including Retail, Mortgage, Call Centers, Dealer Sales, Lending, Fraud & Risk, etc.

Management consulting experience

  • At least 4 years of work experience at a management consulting firm (Accenture, Deloitte, EY, KPMG) as a consultant or manager level.
  • In lieu of management consulting firm, at least 5 years of direct experience within an internal consulting group delivering and executing on business transformation or strategic improvements that drive value for internal customers. Must have prior experiences in leading medium to large scale operating model assessments with proven outcome based results in improving bottom and/or top line impacts.
  • In depth Industry knowledge and prior experience in delivering and executing on Site Optimization, Sourcing Strategies (Onshore, Offshore, Managed Services), Digitization, Business Integration and/or Process Excellence efforts.


  • Proven ability to build and leverage relationships at all levels of the organization and influence decisions without direct authority
  • Problem solver: Has the ability to identify issues and develops frameworks to investigate root causes and formulate solutions; naturally analytical with a capability and desire to work toward solutions in areas of ambiguity
  • Thought leader: Demonstrated ability to lead and implement improvement initiatives within aggressiveness timelines, leveraging solid expertise in utilizing process reengineering, controls and operational excellence tools and discipline.
  • Strong communicator: interpersonal, collaboration and team facilitation skills and the ability to present complex issues in simple ways at all levels of management.
  • Innovator: Demonstrate practical experience in tailoring problem solving methodologies to create customer specific approaches for resolving business challenges

Operational Excellence/Continuous Improvement Experience

  • Prior experience working leading Operational Excellence or Continuous Improvement efforts or practice; Operations Strategy, Operations Transformation, Target Operating Model and Organizational improvement a plus General Experience
  • Experience in identifying and defining business architecture and design
  • Experience with data mining and analysis, including data modeling, financial modeling and operational performance
  • Previous experience leading cross-entity initiatives
  • Extensive knowledge and understanding of business processes analysis and enhancing operations to accomplish business objective
  • Knowledge and understanding of financial controls and risk
  • Intermediate Microsoft Office skills including Excel and Powerpoint
  • Excellent verbal, written, and interpersonal communication skills
  • Experience with developing and delivering executive level presentations


  • Broad understanding of industry and trends. Must have demonstrated Operations domain knowledge and in-depth understanding of Operations/ functional areas
  • Leadership Skills
  • Consulting Skills
  • Analytic Skills
  • Change Management Skills
  • Coaching Skills
  • Communication Skills (Verbal and Written)

Core Competencies

  • Dealing with Ambiguity
  • Business Acumen
  • Customer Focus
  • Decision Quality
  • Drive for Results
  • Listening
  • Negotiating
  • Problem Solving
  • Strategic Agility


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.