Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract. Cricket is available nationwide at Cricket branded retail stores, dealers, national retailers and at www.cricketwireless.comWant to join a dynamic wireless company where your ideas and talents really matter?At Cricket, we work hard and have a great time doing it. We're looking for smart and driven people who want to make a difference. We offer our team members a competitive total rewards program as well as a comprehensive benefits package. We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.Job Description:Every day our Retail Sales Advocates at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.Our Sales Advocates:- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment- Deliver outstanding service striving to retain and gain customers- Participate in outside sales events or promotions- Work flexible hours, weekends and holidays at various locations- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environmentSales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives! GENERAL DUTIESThe essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:- Understand customers' needs and help them discover how our no contract products meet those needs- Possess a competitive spirit and desire to meet and exceed sales goals- Multi-task in a fast paced team environment- Educate and engage customers through product demonstrations- Interact with customers and provide prompt and courteous customer service to all customersThe successful candidate will be able to perform the following with or without reasonable accommodation:- Ability to work flexible hours, including evenings, weekends and holidays- Ability to stand for long periods of time- Ability to complete all paperwork completely, accurately, in a timely manner- Ability to operate a personal computer, wireless equipment, copier and fax- Ability to work in other locations as the needs of the business dictate may be required.- Complete all aspects of opening and closing the store in accordance with written procedures.- Submit all transaction journals on a daily basis.- Assists with inventory maintenance
Cricket is looking for outgoing motivated and customer focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.Preferred Qualifications:
Provisions listed in these job descriptions may be changed or modified by Cricket without prior notice at any time, at the Company's sole discretion.
- At least one year retail experience in sales or customer service
- At least one year experience handling cash transactions
- One of more years of sales experience in a quota driven environment
- Proficient use of PC software (MS Office preferred) and point of sales systems