This job has expired and you can't apply for it anymore. Start a new search.

Account Processor 2

  At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we’re one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.   Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area.  Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support.  Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.   Qualifications   Basic Qualifications
- High school diploma or equivalent
- Two to three years of experience in clerical and customer service activities   Preferred Skills/Experience
- Thorough knowledge of products, services, terminology, procedures and systems related to assigned area
- Well-developed customer service skills
- Ability to manage multiple projects and deadlines simultaneously while maintaining a high level of customer service
- Ability to resolve complex problems with minimal guidance
- Proficient computer skills, especially Microsoft Office applications
- Effective verbal and written communication skills